Support
WISP-E offers its customers support services, a hotline and a testing laboratory in electronics, computers and telephones. Our support center is composed of engineers and technicians who are experts in their fields of technology and in charge of your special requests.
Listen to you, Adjust ourselves 
Support
We provide preventive and / or curative support, with the aim of anticipating or repairing bugs. WISP-E is listening to your needs and help you to define a suitable support contract.WISP-E Hotline
WISP-E has a unique structure for the treatment and management of calls (one phone number) based on a bugs management software platform (hotline 24/7). We have put in place a customized mechanism which allows our teams to be more responsive and attentive to your needs.Laboratory tests
Our teams verify that our solutions, services and products meet the criteria and qualitative standards required. For this, we provide you with specific means and techniques in analyses, testing, characterization and standard control. A test laboratory for a perfect customer satisfaction.
Compatibilities Tests
Tests are performed to validate the proper matching of the proposed solutions to our customers.Tests of quality and performance
Our quality service conducts ongoing performance reviews to assess our innovative solutions in experimental conditions on the one hand and use conditions on the other hand.- VoIP terminals Expertise,
- IP PBX validation
- Measures of service quality (MOS…)
- Tests in the field of WLAN networks, WiFi…
- Etc.
WISP-E has developed a wide range of services
• Audit / Consulting
• Training
• Integration
• Infogerance